News Article

NEW Features to Report & Support

Click here to find out about the new anonymous two way messaging feature

Colchester
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The two-way anonymous messaging feature allows students, staff and visitors to report concerns anonymously while maintaining an open and confidential line of communication with the university.

How It Works:

This feature empowers individuals to:

  • Submit anonymous reports and receive guidance, support, or follow-up communication without revealing their identity.
  • Address concerns securely, including fears of repercussions or safety issues, while building trust through ongoing, confidential dialogue with the university.

Key Features:

  • Two-way anonymous communication: After submitting a report, users can opt into messaging for continued dialogue.
  • Unique 16-character code: A secure code is generated for each report, allowing users to access the system later. It’s important to save this code as it cannot be recovered if lost.
  • Maintained anonymity: Users remain anonymous unless they choose to share their details.

This feature has been added based on your feedback. It's great to see it live and functionining. 

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