FAQS
You can purchase a ticket on the day of your trip. During the day, tickets are available from SU Reception during its opening hours. In the evening, you can buy your ticket from the Sub Zero box office for a trip taking place that night. Tickets are only available for purchase on the day of your intended trip. You will need to show Student ID to purchase a ticket.
Unfortunately none of our current bus routes go as far as Colchester City Centre.
If you have purchased a ticket from SU Reception for that evening, you will be able to show this to the Sub Zero Security Team to access the area where the buses depart from, even if you haven’t been that night’s event. purchase a ticket during the day, you will be able to show the show the Sub Zero security to get down to the Sub Zero loading bay where the buses depart from.
The buses start running after 00:00. You can join the queue until the venue closes. The buses will keep running until everyone in the queue has been taken home.
If you become unwell and create a mess, the bus will need to be cleaned and disinfected so others can use it. As a result, you will be charged a fine to help cover these costs.
You can purchase a ticket for a friend, but your friend will need to have the physical ticket with them to present to the driver in order to board the bus.
We are not able to refund your ticket if you do not use it.
Non-students and guests are unable to use the bus as our insurance does not cover for this.